Job Description:
Specific Duties and Responsibilities:
· The eCommerce Business Analyst role is responsible for facilitating the successful delivery of consulting engagements.
· Manage and communicate requirement, design, and priority changes, and facilitate and manage defect tracking and prioritization.
· Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation.
· Provide analytical expertise in identifying, evaluating, and documenting Commerce system requirements and procedures that are cost-effective and meet business objectives and user needs.
· Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members.
· Accountable to complete assigned work within the time specified and communicate status if task delivery dates are at risk.
· Work with other project delivery team members towards the resolution of business or systems issues.
· Provide system demonstrations and training to client business users.
· Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables. (Project dependent)
Requirements / Qualifications:
Experience: 8+ years overall, with at least 2–3 years in SAP Commerce
· 6 to 10 years’ experience in general IT business analysis, which includes 6 years’ experience in any eCommerce business analysis
· Hands-on experience in general IT business analysis coming from the eCommerce domain (2–3 years’ experience in Hybris Commerce business analysis will be a plus)
· Understanding of Commerce data structures and experience collecting, manipulating, and importing product catalog data into eCommerce systems (Project dependent)
· Bachelor’s degree
· Able to multi-task and work under tight deadlines
· Must be able to work independently with little to no supervision
· Experience with global service delivery model
· Ability to work independently and collaboratively
· Excellent communication skills
