Minimum of 8 years of experience, with at least 5+ years in developing, deploying, and customizing Microsoft Dynamics CRM.
Proficiency with MS CRM D365 cloud platform is required
Experience with implementation of CRM cloud – Marketing and customer service modules is must
• Technical Skills:
* Development and deployment of custom plugins.
* Developing SSIS packages and third-party integration using Kingsway Soft.
* Integrating Dynamics 365 with other systems and data sources.
* Proficient in SQL server scripting, including writing, coding, testing, and analysing software programs and applications throughout the production life cycle.
* Developing and designing technical solutions for Dynamics 365 Customer Engagement or Dynamics CRM (JScript, C# plugins, web Services, systems integration, workflows).
* Familiarity with enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, and options like ETL for inbound and outbound API integrations.
* Knowledge of Dynamics 365 integration with other Microsoft technologies such as SharePoint, BizTalk, and Common Data Services is required
• Nice to Have Skills:
* Experience with environmental setup, installation and configuration, backup and restores, plugin development, and workflow development.
* Experience with Microsoft Power Platform, including MS Power Apps, Power Automate, Power Portal, and Dataverse (CDS) is a plus.
• Other Requirements:
* Willingness to work on application development and support projects in accordance with the UAE business calendar and holidays is essential.
* On-call rotation to support a 24/7 environment, including outside business hours.
• Responsibilities
* Play SME or solution architect role on gathering requirements and provide design
* Handle customers, internal project team and external vendors
