Customer Relation Management
Our SAP services empower organizations to streamline financial operations, enhance reporting, and drive business growth with our expertise in implementation, optimization, and support. Leveraging our deep SAP knowledge, we help businesses unlock their full potential and achieve financial transformation.
FuGenTex SAP CRM solutions provide the robust functionality you need to support all customer – facing lines of business across your enterprise. From Market Planning to Lead Management and Forecasting Analytics, you’ll gain complete customer insight to drive innovation that differentiates your products and services. Our scalable and holistic solutions nurture highly effective business operations and reduce the Total Cost of Ownership (TCO) of the SAP landscape.
FuGenTex provides holistic Customer Relationship Management solutions that cater to all aspects of a CRM application including:
- Internet Sales and e-Commerce
- Sales Force Automation
- Campaign Management
- Customer and Sales Analytics
- Customer Interaction Service Centre Management
- Dealer Network Management
- Retail Channel Management
- Service Management
Few Benefits envisaged by our CRM programme our:
- Ability to make intelligent business decisions with enhanced customer insights
- Eliminate barriers to productivity and improve sales efficiency
- Help Reduce costs of customer service and field service
- Identify revenue and extend market reach
